Frequently AskedQuestions

Each service page lists exactly what you'll receive. For example, CV Premium includes 2 design options, 2 full revisions, cover letter template, LinkedIn suggestions, and 2 months of free updates. Check individual service pages for complete details.

Delivery times vary by service: CVs (2-3 days), Portfolios (5-14 days), PFE formatting (5-7 days), Technical projects (3-6 weeks). Rush delivery available for +50 MAD on eligible services.

Yes! All services include revisions. Basic services get 1 minor revision, Premium services get 2-3 full revisions. We'll work with you until you're satisfied.

Premium services include free updates for 2-6 months. After that, small changes are 30-50 MAD depending on complexity.

We're students too! We work remotely (no office costs), automate where possible, and believe in volume over huge margins. Our mission is helping fellow students without breaking the bank.

Absolutely not! The price you see is what you pay. The only extra charges are optional add-ons you choose (clearly priced) or if you request rush delivery.

Bank transfer (CIH, AWB, BMCE, BMCI - preferred, no fees), Orange Money, Cash Plus, mobile banking apps, and cash for Rabat area students.

Yes! Services 300-500 MAD: split in 2. Services 500-1,500 MAD: 3 equal installments. Services 1,500+ MAD: milestone-based payments (30-40% deposit, 30-40% midpoint, remainder on delivery).

50% deposit for projects over 200 MAD to start work. Remaining 50% before final delivery. We send friendly reminders - no pressure!

Show us your valid student ID (photo via WhatsApp): Students get 10% off, group bookings get 15%, loyalty members get 20%. Applies to all services!

Student discounts + group discounts stack! But you can't combine multiple group discounts or seasonal promotions. We'll always give you the best possible price.

Refer a friend who completes a purchase - you both get 20 MAD off your next service. Refer 3 friends = free Basic CV. Refer 5+ = VIP status with 15% off forever!

2nd purchase: 10% off. 3rd purchase: 15% off. 5th purchase: 20% off forever (VIP status). Loyalty rewards are automatic!

Yes! 2 friends: 10% off each. 3+ friends: 15% off. 5+ people: 20% off. 10+ people: 25% off. Book together and save big!

No! We only FORMAT existing content you've written. This maintains academic integrity. We can help with technical implementation (code) and formatting/design, but never write academic content for you.

No! Getting help with code implementation is like hiring a developer for a real project. We provide complete documentation and training so you fully understand and can defend your project. Many students work with developers in real life - this is the same.

Absolutely! We provide comprehensive documentation, code comments, and a walkthrough session. You'll understand every part of your project. We prep you for common defense questions.

We prepare defense materials including: technical documentation, architecture diagrams, flowcharts, and Q&A prep. You'll be ready to explain everything confidently.

Web: React/Next.js, Vue.js, Laravel, Django, Node.js. Mobile: React Native, Flutter. AI/ML: TensorFlow, PyTorch, Scikit-learn. Databases: MySQL, PostgreSQL, MongoDB. We adapt to your university requirements!

Yes! Full source code, GitHub repository, and complete documentation. You own everything.

No problem! Our code is clean and well-documented. You can add features yourself or hire us for Feature Addition service (300-600 MAD per feature).

Yes! Deployment service (250 MAD) includes hosting setup on Vercel/Heroku/Railway, domain connection if you have one, and documentation for future updates.

We thoroughly test everything before delivery. If bugs appear, we fix them free for 2 weeks after delivery. After that, Debug & Fix service is 400 MAD.

Three ways: 1) Fill out contact form on our website, 2) WhatsApp us directly, 3) Email us. We respond within 2 hours.

Primarily WhatsApp (fastest!). We can also use email, Zoom calls, or phone. You'll get regular updates and can ask questions anytime.

Depends on service: CVs need your resume info, portfolios need project descriptions and images, technical projects need requirements document. We'll send you a simple form after booking.

Yes! Free 15-minute consultation via WhatsApp or call to discuss your needs and recommend the best service. No obligation to book.

Before work starts: full refund. After work starts: partial refund based on work completed. We're fair and flexible!

ATS (Applicant Tracking System) is software that scans CVs before humans see them. Our CVs use proper formatting, keywords, and structure to pass these systems and reach recruiters.

We guide you on what to write, but you provide the information (jobs, education, skills). We then craft it professionally with strong action words and formatting.

Yes! All our websites are fully mobile responsive. They look perfect on phones, tablets, and desktops.

Yes! We include a video tutorial showing you how to update text, images, and projects. It's simple - no coding needed for basic updates.

We can include school projects, personal projects, or even placeholder sections you can fill later. We'll make what you have look impressive!

Yes! E-commerce Starter (3,500 MAD) includes payment gateway integration (CMI for Moroccan cards, PayPal), shopping cart, order management, and everything to start selling.

No! We include an admin panel where you can add/edit products, manage orders, and update content. Simple point-and-click interface with tutorial.

Domain renewal: 100-150 MAD/year. Hosting: Free on Vercel/Netlify or ~50-100 MAD/year for upgraded hosting. Maintenance available at ~200 MAD/month if you want ongoing support.